Support

We’re here to help. Contact us with any questions about our apps or services.

Contact WarpWare

How can we help?

Send us a message for product support, partnerships, enterprise questions, feedback, or anything else we can help with.

Direct Email

Prefer email? Reach us at support@warpwareworks.com.

Response Time: Within 2 business days

How We Can Help

We provide support for:

  • Installation and setup issues
  • Technical problems or bugs
  • Feature requests and feedback
  • Account and billing questions
  • Refund requests
  • Legal and policy questions
  • Security vulnerability reports

What to Include

When contacting us, please include:

  • Your store name or app ID (if applicable)
  • Description of your issue or question
  • Steps you’ve already tried
  • Expected vs. actual behavior
  • Any error messages you received

This helps us resolve your issue faster.

For Urgent Issues

If you have a critical security issue or urgent matter:

Email with subject: “URGENT - [Your Issue]”

We’ll prioritize your request.

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Last Updated: May 10, 2026